1. Introduction

Hyperferm AI ("Hyperferm", "we", "us") builds intelligence, monitoring, prediction and control systems for industrial fermentation. This Privacy Policy explains what information we collect through this website, how we use it, and the choices you have.

2. Information we collect

We collect the information you voluntarily provide through our contact form — such as your name, work email, organisation, optional phone number and the contents of your message. We also collect standard technical information (for example IP address, browser type and pages visited) through our servers and, where used, analytics tools.

3. How we use your information

We use the information to respond to your enquiry, route it to the appropriate team, operate and improve the website, and communicate with you about our products and services where permitted. We do not sell your personal information.

4. Legal bases

Where applicable law requires it, we process personal information on the basis of your consent, our legitimate interests in operating our business, or to take steps at your request prior to entering into an agreement.

5. Sharing and disclosure

We may share information with service providers who process it on our behalf (for example email and hosting providers), and where required by law. These parties are permitted to use the information only to provide services to us.

6. Data retention

We retain enquiry information for as long as needed to respond to and manage your request and to meet our legal and operational requirements, after which it is deleted or anonymised.

7. Your rights

Subject to applicable law, you may request access to, correction of, or deletion of your personal information, and object to or restrict certain processing. To exercise these rights, contact us using the details below.

8. Data security

We use reasonable technical and organisational measures to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. International transfers

Hyperferm AI is based in India and may process information in other countries. Where required, we take steps to ensure appropriate safeguards for such transfers.

10. Changes to this policy

We may update this policy from time to time. Any changes will be posted on this page.

11. Contact

For any questions about this Privacy Policy or your personal information, contact us at info@hyperferm.ai.